COVID-19 Update

Dr. Isabel Balza and her staff are taking action in keeping with the COVID-19 update and its progress to make our office as safe as possible while we continue to provide exceptional medical care to our patients and team in order to safely provide patients’ care. We maintain normal hours of operation at this time and we are also available for online consultations.

We are monitoring the situation closely and following the guidelines of the “Centers for Disease Control and Prevention” (CDC) and the World Health Organization (WHO).

COVID-19 Response

Stay Safe
Dr. Isabel Balza & Staff

Actions temporarily implemented

Protocol Measures

  • Have a PCR test (COVID – not rapid test)
    7-10 days prior to surgery with a negative result for access to the hospital and send the results as soon as you receive them with a copy of your ID.
  • On the day of surgery, we’d do an X-Ray from your thorax and an antibody blood test (IgM/IgG) with results in 15 minutes. If you’re fully vaccinated you won’t need to take it but you have to bring your vaccination card (no photos).
  • If you’re planning to come with a companion, it must complete the following requirements:
    – fully vaccinated (bring vaccination card).
    – PCR test 7-10 days prior to your procedure date.
    – take the quick test in our lab the morning of your procedure.
  • Self-quarantine for 7 days pre-op and 14 days post-op is recommended:
    – face mask at home when communicating with your family members.
    – do not go shopping.
    – no unnecessary contacts during the time of quarantine.
  • The patient will receive an N95 mask and hand sanitizer accordingly they’re mandatory all the time. If you plan to stay longer in Tijuana or in a recovery home, remember to bring enough of both.
  • Remember to pack light and bring a suitcase on wheels.
  • On the morning of the procedure, your coordinator will be waiting for you at the lobby to walk you through the registration lab until you’re admitted to the preparation floor.
  • In case your coordinator is not there just go straight to the admissions desk with your ID and they will explain all the steps to follow.

During COVID-19

Commitment to Safety

  • We will continue to monitor the situation closely.
  • Situations are changing every day in case the protocol changes we will let you know as soon as possible.
  • Reschedule an appointment if you are experiencing cold or flu-like symptoms, you had been in contact with someone who has tested positive for the coronavirus, or you have traveled internationally.
  • As an alternative to in-person visits, patients are encouraged to contact us to schedule a Free Online Virtual Consultation and follow-up appointments.
  • In addition, we will remain at your service if you have any questions over the phone or by email, therefore we will make all the necessary arrangements to reschedule and accommodate you appropriately on time.
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